Frequently asked questions

What are the steps to obtain a few samples for evaluation?

Thank you for your interest in the ErgoFinger®. We understand your desire to get hold of a few samples for evaluation before your first purchase. Unfortunately, due to high demand, we are unable to fulfill many requests for free samples.

Kindly note that the initial experience with the ErgoFinger® is like adding a new instrument to one’s instrument kit. Like with any new instrument, it requires time to learn and adapt, just like adding and learning to use a new curette. Using the ErgoFinger® only a handful of times will not give you the proper needed experience. Taking some initial time watching the tutorial videos is the first thing to do for learning the proper techniques. Do consider that learning to use the ErgoFinger® takes multiple encounters. One ErgoFinger® package (50 pcs) is a fair amount of products to get the best possible experience and benefits of using the new HVE.

Additionally, the full benefits of the ErgoFinger® are best achieved with the use of a lightweight hose. To make sure the experience with the ErgoFinger® is nothing but the best, we know we would need to send a hose kit, too, together with enough ErgoFinger® tips instead of just a handful. We are confident in our product, and we firmly believe that with your money and time spent on your first purchase and training, you will learn that you can’t practice without it after that.

Thank you in advance for joining the ErgoFinger® family!

Why ErgoFinger® is a disposable product instead of being reusable and autoclavable?

The whole ErgoFinger® is a disposable, single-use product to prevent cross-contamination at the dental office.

When designing a medical device, the medical device manufacturer must implement in the design process's the medical device regulations. One example of the medical device regulations regarding devices with small lumens like the ErgoFinger® is the WHO publication "Decontamination and reprocessing of medical devices for health-care facilities." It states that devices with small lumens, such as catheters, drains, and fine cannulae, should be designated single-use only and not be reprocessed and reused.

These kinds of devices are difficult or impossible to clean once body fluids or tissues have entered them (e.g. for this reason, the commonly used saliva ejector has always been and must be disposable). Reusing single-use devices carries the obvious risk of cross-patient infection.

The design of ErgoFinger® with its small, curved tubes might inhibit the cleaning agents from killing micro-organisms meaning the device might not become adequately decontaminated in the cleaning and disinfection process as required. Thus the transition of the infections could happen. This is why we, as the medical device manufacturer of the ErgoFinger®, cannot allow reprocessing and reusing it.

How to determine a suitable ErgoFinger® size?

To properly find out your correct finger size, download our Finger Size Guide PDF. Print it and follow instructions.

Keep in mind that if your index finger's first knuckle size is less than 55mm in circumference, choose the ErgoFinger® S-M.

If your index finger's first knuckle size is greater than 55mm in circumference, choose ErgoFinger® L-XL.

How do I use the ErgoFinger® with the mirror?

ErgoFinger® can be used together with a mirror for indirect vision, retraction, and redirecting light to those spots where it is needed. Watch our instructional video on how to use the ErgoFinger® with the mirror.

Kindly notice that when using ErgoFinger®, the direct vision technique is recommended for most of the working areas, since the best possible aerosol control will be achieved, while the correct ergonomic working posture can be maintained.

The ErgoFinger® allows using a new ergonomic operating technique when treating the different areas in the oral cavity. Instead of operating with the traditional way from 9 to 12 o´clock, working from 9 to 15 o´clock is highly recommended with ErgoFinger®. Moving around the patient’s head will assist you to always maintain a neutral and comfortable working posture. You will gain better access to different areas in the oral cavity. This additionally enables the direct vision to the working area with the best possible aerosol control.

Proper patient positioning is also essential for maintaining the best ergonomic working posture. Adjust the patient’s headrest to reach ergonomically appropriate working posture, e.g., using a chin-up position for the maxillary procedures and a chin-down position for the mandibular procedures.

Why should I buy a ErgoFinger® Hose Kit?

The ErgoFinger® is designed to be used with a lightweight evacuation hose and HVE valve. The ErgoFinger®️ will fit in most HVE valves, but standard hoses and valves are heavy and make it more challenging to work. We do not recommend using the ErgoFinger® together with a heavy HVE hose and a heavy HVE valve. The ErgoFinger® HVE Hose Kit is an accessory containing a lightweight HVE hose and HVE valve that weighs less than 5 ounces. Our HVE Hose Kit makes the difference due to the easier maneuverability allowed by lower weight.

The ErgoFinger® HVE Hose Kit is very easy to install by using our ErgoFinger® 2-IN-1 Adapter to be attached to your dental unit's existing long- or short neck HVE valve.

Kindly watch our instructional set up video by clicking here.

The HVE valve and the ErgoFinger® 2-IN-1 Adapter is reusable and 100 % autoclavable.

What are the maintenance requirements for the ErgoFinger® HVE Hose Kit?

Watch the instructional video on the usage and infection control procedures for the ErgoFinger® HVE Hose Kit by clicking here.

The HVE valve and the ErgoFinger® 2-IN-1 Adapter from the Hose kit are autoclavable, but the HVE Hose is not.

After each treatment, the suction hose, valve, and tailpiece must be sprayed or wiped with a suitable disinfecting solution between one patient and the next. It is recommended to change the HVE valve at the end of each day for better infection control practices the HVE valve can be disassembled.

Additionally, you should also aspirate a large glass of cold, clear water through the suction hose and valve after each patient is treated. The HVE valve can also be changed to a sterilized one between the patients. As for the hose, an evacuation system cleaner should be used at the end of the day. Follow the same standard infection control protocols as with any suction line.

Generally speaking, it is always best to consult your dental units and evacuation system manufacturer for recommendations on which cleaning and disinfecting products to use.

At the end of the day, clean and disinfect the HVE valve in an automated cleaning equipment (ultrasonic cleaner or washer disinfector) to remove debris and after it autoclave at 134°C (273°F), 2.1 bar, 3min. You might want to consider buying a few of the autoclavable HVE valves to ensure a pair is always readily disinfected and sterilized in case of a sudden need.

Why is my ErgoFinger® HVE Hose Kit whistling/making a loud noise, what to do?

If you find your ErgoFinger® HVE Hose Kit whistling or making a high pitch sound, it's because the hose is dry. Aspirating a large glass of water with the hose helps it to stop the whistling/loud noise.

At the start of the working day and after each patient, you should aspirate a large glass of cold, clear water through the suction hose to prevent the hose from getting too dry.

If you still find your hose making the sound after you have done this procedure, submit a ticket on the contact us page.

What is the ErgoAirTip?

The ErgoAirTip is an additional interchangeable nozzle to be used together with the ErgoFinger® when doing air-polishing procedures or using an air abrasion device that generates powder.

Each ErgoFinger® comes with a standard nozzle on it; the standard nozzle has a bore size of 11mm. The ErgoAirTip nozzle differs from the standard nozzle in its design. It has a wider diameter (bore size larger than 14mm) for suction to efficiently collect the powder and aerosols. When using air abrasion or a powder polishing system, you simply remove the standard nozzle that comes pre-assembled with the ErgoFinger® and replace it with the larger ErgoAirTip nozzle.

Why would I use ErgoFinger® instead of the traditional HVE?

ErgoFinger® is a great help, especially when working without an assistant with powered instruments like a high-speed dental handpiece or an ultrasound machine, or an air polisher. With such devices, it is difficult to accurately position the traditional HVE tip; thus, it becomes challenging to effectively control and accurately remove liquids and aerosols in an ergonomic and patient-friendly way.

The traditional HVE tip is a difficult-to-handle tube made of rigid plastic, and the feeling on the patient's mucous membranes are often uncomfortable, sometimes even painful. While working with the traditional HVE tip, it is also difficult to maintain an ergonomically correct working posture. The operator's hand tends to remain far away from the patients, many times causing hand pain and other musculoskeletal disorders. ErgoFinger® helps the clinician maintain a comfortable and ergonomic posture while working, allowing the arms to stay relaxed and next to the body.

ErgoFinger® comes with a 360-degree rotating nozzle and adjustable length, which allows the aspirator tip to be directed accurately towards the working area. With the nozzle's variable length, treatments are easier within any area in the oral cavity, making all operations naturally more efficient and accurate. When working on the back teeth, the length can be extended to reach the deeper zones; while working on the front teeth, a shorter position can be used. Thanks to the air-holes and projections, the nozzle does not get attached to the mucous membranes.

The ErgoFinger®'s ergonomic design allows the clinician to easily guide evacuation along with powered instrumentation throughout the mouth. Moreover, ErgoFinger® itself can be used for tissue retraction. The soft and elastic material provides a patient-friendly way to greatly enhance the visibility of the working area.

Do you sell outside of the United States?

Yes, we do sell outside of the United States. For inquiries outside of the U.S., please contact info@ergomedi.com

Where is the ErgoFinger® manufactured?

The ErgoFinger® is designed and manufactured in Finland. It is a patented innovation by Marianne Granlund & Gunilla Taddeo, two Dental Hygienists, with a passion for working as oral healthcare professionals.